Care Advocate North Vancouver Chiropractic | North Vancouver, BC

About Us
North Vancouver Chiropractic is a patient-centered clinic dedicated to providing a welcoming, professional, and supportive experience for individuals and families. We are looking for a friendly, reliable, and organized Care Advocate to join our team and help ensure the smooth daily operation of our clinic. Position Overview As a Care Advocate, you will be the first point of contact for our patients and play an important role in creating a positive experience from their first phone call through each visit. The ideal candidate is personable, detail-oriented, proactive, and passionate about providing exceptional customer service in a healthcare environment.

Key Responsibilities
* Welcome patients and provide a warm, professional front-desk experience.
* Manage appointment scheduling, confirmations, cancellations, and follow-ups.
* Answer phone calls, respond to emails, and assist with patient inquiries.
* Process payments, issue receipts, and assist with billing and insurance documentation.
* Maintain accurate patient information and organize electronic files and documentation.
* Support patient communication, appointment reminders, and reactivation campaigns.
* Assist with daily administrative tasks and maintain an organized, qualified clinic environment.
* Coordinate with the chiropractor and team to support efficient clinic operations.
* Help patients understand clinic procedures, services,



and scheduling options.
* Protect patient confidentiality and follow applicable privacy policies and clinic procedures. Qualifications
* Previous experience in customer service, reception, administration, or healthcare is an asset.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Comfortable using computers, email, scheduling software, and digital records.
* Professional, dependable, proactive, and able to multitask in a busy environment.
* A positive attitude and genuine interest in helping people.
* Ability to work independently and collaboratively as part of a team. Experience with Jane App or other healthcare practice management software is an asset. Compensation $19–$25 per hour, depending on experience and qualifications.

What We Offer
* A friendly, supportive, and professional work environment.
* The opportunity to contribute to a positive patient experience.
* Training and opportunities to develop healthcare administration skills.
* An chance to grow with our chiropractic practice.

How to Apply
Interested candidates are invited to submit their resume and a brief introduction outlining their relevant experience and availability. Please email your resume to: [email protected]

Job Type
Full-time or Part-time, depending on availability and clinic needs

Location:
North Vancouver, BC

📌 Chiropractic Assistant (North Vancouver)
🏢 North Vancouver Chiropractic
📍 North Vancouver