AI-driven customer marketing defines this Senior Manager role at Clio, available in Burnaby, Calgary, or Toronto on a 12-month fixed-term contract. You will craft customer marketing strategies that drive product adoption and engagement. The work combines journey architecture, behavioral data, AI tooling, and lifecycle marketing. You will own strategy, build, and measurement while bringing clarity to ambiguous problems and creating exceptional customer experiences.

Key Responsibilities
- Architect AI-driven journeys from onboarding through expansion
- Define triggers, next-best actions, and cross-functional ownership
- Run webinars, social content, and community posts
- Translate product releases into adoption campaigns
- Track engagement,



adoption, and program performance metrics

Requirements:
- Five-plus years in B2B SaaS customer marketing
- Experience with AI-powered automation or predictive scoring tools
- Expertise with Salesforce, HubSpot, Pendo, Deeto, or similar
- Robust communication, analytical, and problem-solving skills
- Cross-functional collaboration and project management experience Apply customer marketing strategy, AI automation, journey design, and analytics to advance product engagement at Clio.

📌 Senior AI Customer Marketing Manager (Toronto)
🏢 Themis Solutions
📍 Toronto