Role description
Job Title: Service Now ITOM SMELocation: Markham, ON (Remote)

Key Responsibilities
Develop configure and customise Service Now applications and modules as per business needsDesign and implement workflows forms scripts and integrations within the Service Now platformCollaborate with business analysts project managers and other stakeholders to gather and analyse requirementsProvide technical support troubleshoot issues and perform root cause analysis for Service Nowrelated incidentsMaintain documentation related to system design configuration and customisationEnsure adherence to Service Now best practices and coding standardsParticipate in the upgrade and patching activities of the Service Now platformRequired Skills and QualificationsBachelors degree in Computer Science Information Technology or a related field8 years of experience as a Service Now Developer or in a similar roleStrong knowledge of Service Now modules such as Incident Problem Change Asset and Service CatalogExperience with Java Script HTML CSS and RESTSOAP integrationsGood understanding of ITIL processes and ITSM toolsExcellent analytical problemsolving and communication skillsVacancy Type: New VacancyBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):Benefits and Perks:Comprehensive Medical Plan Covering Medical, Dental, VisionHealth Care Spending AccountShort Term and Long-Term Disability CoverageLife InsuranceAnnual vacation and other Paid LeavesMaternity Leave Top Up PayThe range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range,



individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer
The compensation and advantages information provided herein is accurate as of the date of this posting.
Equal Opportunity Employment
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation
LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at applicantaccommodation.canada@ so that arrangements can be made for the appropriate accommodations to be in place.

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