Job Details Application Deadline: 2026-11-12 Position Title: Regional Hub Manager Division: VP, Operations 2 (Richard Junkin)

Location:
300 Centennial Road Shelburne, ON L9V 2Z4 Canada Location Hierarchy: Central, West Worker Type: Regular Number of Positions: 1 Job Duration: Job Term: Full time Job Code: M1111B

Salary:
$110,638.00
- $155,942.00CAD Annual Posting Status: Post Internally and Externally & Post to OPS OPS Job ID: 250651

About the Role
Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day. Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us. A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. OCWA is seeking a proven, results-oriented manager to provide strategic leadership and overall management for OCWA operations to ensure the delivery of safe, reliable, cost effective, competitive and profitable water and wastewater services to clients. Reporting to the Vice President of Operations: You will provide strategic leadership for a geographically diverse portfolio of municipal and industrial water and wastewater contracts, with accountability for operational performance, client satisfaction, employee engagement, regulatory compliance and financial outcomes. Develop and oversee business unit strategic and financial plans, including multi-year strategic plans, budgets and resource plans. Be accountable for the business unit’s health and safety performance and regulatory compliance. Provide leadership during operational emergencies, environmental incidents,



security events, and municipal response situations. Take accountability for financial performance and ensure client retention, growth and profitability. Oversee client relationship management within the business unit, including providing support and attendance at client and Board meetings. Participate in and provide expert advice on client-initiated programs ranging from technical, asset management, security long and short-term planning and innovation and research. Be accountable for the delivery of contractual obligations and regulatory requirements. Lead the team to identify business opportunities and deliver comprehensive water operations, management and advisory services to clients. Manage human resources through effective leadership of the team along with promoting diversity and inclusion and team engagement. Lead the development and management of key projects in areas such as major capital works and implementation of recent technologies to increase capacity, conserve energy and find operational efficiencies. Integrate and implement OCWA’s strategies, policies, programs, guidelines and procedures across the business unit. Participate as a member of OCWA’s Senior Leadership Team and actively contribute to the development and evaluation of client service objectives, business plans, performance measures, and issues management strategies.

Key responsibilities
include:




- Provide strategic leadership for a geographically diverse portfolio of municipal and industrial water and wastewater contracts, with accountability for operational performance, client satisfaction, employee engagement, regulatory compliance and financial outcomes.
- Develop and oversee business unit strategic and financial plans, including multi-year strategic plans, budgets and resource plans.
- Be accountable for the business unit’s health and safety performance and regulatory compliance.
- Provide leadership during operational emergencies, environmental incidents, security events, and municipal response situations.
- Take accountability for financial performance and ensure client retention, growth and profitability.
- Oversee client relationship management within the business unit, including providing support and attendance at client and Board meetings.
- Participate in and provide expert advice on client-initiated programs ranging from technical, asset management, security long and short-term planning and innovation and research.
- Be accountable for the delivery of contractual obligations and regulatory requirements.
- Lead the team to identify business opportunities and deliver comprehensive water operations, management and advisory services to clients.
- Manage human resources through effective leadership of the team along with promoting diversity and inclusion and team engagement.
- Lead the development and management of key projects in areas such as major capital works and implementation of new technologies to increase capacity, conserve energy and find operational efficiencies.
- Integrate and implement OCWA’s strategies, policies, programs, guidelines and procedures across the business unit.
- Participate

📌 Regional Hub Manager (Cape Breton Island)
🏢 Ontario Clean Water Agency
📍 Cape Breton Island