POLARON COMFORT CORP. Outbound Sales Representative Client Loyalty & Retention – HVAC | Independent Contractor Location North York, ON (Remote Flexibility Post-Training) Engagement Type Independent Contractor Flexible schedule Available Compensation $100,000+ CAD Target 100% Commission-Based

ABOUT US
Polaron Comfort Corp. is a leading provider of HVAC solutions, delivering energy-efficient systems and exceptional customer service across Ontario. As part of the Polaron group, we are committed to building long-term client relationships through quality service, operational excellence, and a people-first approach. THE OPPORTUNITY Whether you’re looking to supplement your current income or build a high-earning primary engagement, this is the role for you.

We offer
the flexibility to take on as many or as few hours as fits your lifestyle — on your schedule, at your pace. If you have great communication skills and a natural ability to connect with people, you can earn meaningfully here without ever making a cold call. Every person you reach out to is an existing or previously engaged client — warm leads who already know Polaron. Your role is simply to rekindle the relationship, address any concerns, and help them move forward with their HVAC project. This is not a traditional high-pressure sales role. It is a relationship-first position focused on trust, retention, and long-term client value. If you’re personable, persistent, and client-focused — you’re exactly who we’re looking for.
- Warm leads only — no cold calling
- Work on your own schedule — flexible hours to suit your lifestyle
- Earn supplemental income or build toward $100,000+ — the choice is yours
- No industry experience required — great communication is what matters most

KEY RESPONSIBILITIES




- Re-engage existing and previously contacted clients to rebuild relationships and trust
- Recover and close HVAC opportunities that have stalled or fallen through the cracks
- Conduct outbound calls with a strong focus on client experience and retention
- Maintain consistent and thoughtful follow-ups to keep clients engaged and moving forward
- Build and manage a personal pipeline of reactivation opportunities
- Identify client needs, resolve concerns, and position appropriate HVAC solutions
- Collaborate with internal teams to ensure a smooth path to project completion
- Maintain accurate records of all client interactions WHAT WE’RE LOOKING FOR
- 1 to 3 years of outbound sales, customer service, or relationship management experience
- Outstanding communication skills — warm, clear, and confident on the phone
- Strong interpersonal skills with a natural ability to build rapport and trust quickly
- Proven ability to follow up consistently and move conversations forward
- Empathetic, solution-oriented, and genuinely client-focused mindset
- Self-motivated and comfortable working independently without direct supervision
- Ability to manage your own time and pipeline effectively
- Experience in HVAC, home services, or similar industries is an asset but not required COMPENSATION & ENGAGEMENT TERMS This is a commission-based independent contractor engagement. As an independent contractor, you are not an employee of Polaron Comfort Corp.,



and this arrangement does not create an employment relationship. Earnings are variable and are not guaranteed. Target Earnings $100,000+ CAD annually, based on performance Commission Structure 100% commission Hours Flexible — take on as many or as few hours as you choose Engagement Type Independent Contractor (not an employment relationship) WORK ARRANGEMENT In-office attendance is required during the initial training period at our North York, ON location Following successful onboarding, a hybrid arrangement may be available, with a preference for continued in-office presence Adaptable scheduling — you set your hours within the client contact window This engagement is open to individuals seeking supplemental income (lighter hours) or those building toward full earning potential (extended hours) SUPPORT & RESOURCES We set you up to succeed from day one. As a contractor with Polaron, you’ll have access to:
- Structured training on client re-engagement, retention strategy, and loyalty-driven sales
- Dedicated leadership support focused on coaching and performance
- Pre-built client pipelines and warm lead sources — no prospecting required
- A collaborative team workplace aligned on long-term client success ACCESSIBILITY & ACCOMMODATION Polaron Comfort Corp. is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request for candidates taking part in all aspects of the selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). IMPORTANT NOTICE – CONTRACTOR RELATIONSHIP This engagement is structured as an independent contractor arrangement and does not constitute an employment relationship under the Ontario

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