Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is seeking an

Innovation Adoption Manager, Business Services

to join our Innovation team in support of the Firm’s adoption of artificial intelligence (AI) and technology within our business services groups.

The successful candidate will be responsible for managing Firm projects related to AI and technology adoption, as well as process improvement across all of our business services functions. This includes driving the rollout of AI and other technology tools and partnering with business services teams to identify and implement solutions that improve efficiency and client service delivery.

Primary responsibilities include, but are not limited to:

Engaging with business services teams nationally to identify opportunities where AI could be leveraged to optimize business processes

Working with business services teams to identify pain points that can be addressed through technology or process redesign

Building strong relationships across business services teams, integrating AI and other technology into their day-to-day work, driving AI usage and providing substantive support on AI-related tasks

Regularly evaluating the Firm’s legal technology offerings, conducting research and recommending solutions that improve collaboration and efficiency

Leading change management for technology rollouts, including communications planning, stakeholder engagement and measuring adoption success

Evaluating the impact of process changes and proactively implementing strategies to minimize potential risk

Education & Experience

A background in education or technology

Experience in AI adoption





Two to three years of experience in technology adoption, training/instructional design or a related field, with substantive experience in business process improvements and change management

Experience working with legal technology and/or in a law Firm workplace is an asset

Skills & Abilities

Exceptional verbal and written communication skills, with the proven ability to build relationships and work closely with people at all levels of the organization

A self-starter with strong instincts for driving adoption

Excellent analytical skills and ability to solve complex problems

Highly organized with excellent attention to detail and the ability to manage multiple projects simultaneously

A team player with the ability to support others in a collaborative and flexible manner

Ability to work independently and execute tasks in a fast-paced environment

Fluency in both English and French would be an asset

Compensation The anticipated annual salary for the Innovation Adoption Manager, Business Services is $120,000 - $140,000. Salary levels will be determined commensurate with internal and market equity and experience.

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures. The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

While our experienced team will select and interview successful candidates, Blakes may use Artificial Intelligence (AI) to assist with shortlisting, screening, and evaluating applications.

📌 Innovation Adoption Manager, Business Services (Toronto)
🏢 LegalTech Hub
📍 Toronto