Digital menu governance and guest experience define this Toronto-based Manager role at Tim Hortons, supporting App, Kiosk, and Delivery channels. As Manager, Digital Menu Governance & Experience, you will govern accurate, dependable menus across Tim Hortons digital ordering channels. The role coordinates with Product, Marketing, Category, Operations, and Technology teams. You will establish standards, manage menu data, and improve discoverability, customization, and channel consistency. Key Responsibilities:

Develop standardized menu configuration playbooks for digital ordering channels Maintain source of truth for products and menu changes Audit menu parity across App, Kiosk, and Delivery Coordinate updates supporting the current POS rollout Document, validate,



and monitor digital menu changes Requirements:

Experience in digital menu management or digital commerce Experience with apps, kiosks, and delivery platforms Understanding of catalogs, modifiers, POS, and digital ordering Ability to translate needs into standards and processes Strong analytical, organizational, communication, and collaboration skills Support Tim Hortons digital ordering accuracy through menu governance, channel audits, product categorization, and focused customization opportunities.

📌 Digital Menu Governance Manager (Toronto)
🏢 Ruby Brut Inelek (Pty
📍 Toronto