Lead claims fraud management at Desjardins by directing SIU operations, investigations, and risk mitigation. Use data and analytics to strengthen fraud response. As Manager, Claims Fraud Management and Special Investigations Unit, you will report to the Director and lead end-to-end SIU operations. You will guide prevention, detection, investigation, and resolution while supporting compliance, operational excellence, and strategic objectives. Your recommendations will shape SIU priorities and resource allocation. Key Responsibilities:

Lead end-to-end SIU and fraud management strategies Use analytics and performance metrics to drive improvement Maintain fraud policies, controls,



and governance frameworks Monitor emerging fraud trends and organized fraud activity Build relationships with regulators, law enforcement, and partners Requirements:

Bachelor's degree in a related field Minimum nine years relevant experience, including six years managing Experience in fraud management or special investigations Advanced knowledge of fraud governance and compliance requirements Solid written and oral French and English communication Direct Desjardins claims fraud strategy through SIU leadership, analytics, governance, investigations, and risk mitigation expertise.

📌 Claims Fraud Management Manager (Aurora)
🏢 Desjardins
📍 Aurora