Reporting to the VP, HR Transformation & Total Rewards, the Senior Director, HR Systems, Product Owner provides strategic leadership for the organization’s HR technology ecosystem, orchestrating the integration of people, process, and technology to drive workforce effectiveness and organizational agility. This role architects and leads the successful implementation and maintenance of HR Systems (i.e., Workday HCM) and adjacent systems (Learning and Health & Safety solutions), while simultaneously developing the strategic roadmap for future capabilities and vision.

This position requires a rare combination of deep technical expertise and HR domain knowledge to design end-to-end solutions that balance innovation with operational excellence. Responsibilities span strategic planning, enterprise architecture, vendor partnerships, governance frameworks, implementation, leadership, change management, and ongoing ecosystem evolution—all executed through a rigorous project management approach and data-driven decision‑making discipline.

The role operates at the intersection of strategy and execution, providing cross‑functional consultation to HR leaders, partnering closely with Payroll, Finance, and Digital teams to navigate organizational boundaries with diplomatic precision, and managing complex vendor relationships that require both technical credibility and business acumen.

Primary Accountabilities

Strategic Transformation & Innovation Leadership

- Develop and maintain multi-year strategic technology roadmaps that align HR capabilities with business strategy, workforce needs, and emerging market trends.
- Architect integrated HR technology ecosystems (e.g., HCM platforms, learning management, health & safety solutions)



that enable seamless people, process, and technology transformation.
- Partner with HR leadership to shape fiscal planning, investment prioritization, and business case development for technology initiatives.
- Lead evaluation and selection of enterprise platforms and emerging technologies, balancing innovation potential with organizational readiness and operational stability.

Transformation & Implementation Leadership

- Champion enterprise-wide HR transformation initiatives from strategic design through successful adoption, including end-to-end planning, governance, stakeholder engagement, testing, implementation, and organizational change management.
- Lead current platform implementations while simultaneously developing Phase 2 capabilities and future-state vision, ensuring strategic continuity and incremental value delivery.
- Design and execute strategic optimization initiatives (e.g., standardization of business processes, talent workflow redesign) that realize long‑term vision while delivering immediate business impact.
- Manage complex data migration strategies, identifying opportunities for process improvement and operational efficiency that enhance overall user experience.

Vendor & Partnership Management

- Manage strategic vendor relationships and partnerships, including contract negotiations (within appropriate budgetary responsibilities),



performance accountability, roadmap alignment, and escalation to executive levels when required.
- Establish vendor governance frameworks ensuring deliverables are understood, prioritized, and delivered in alignment with organizational needs and quality standards.

Ecosystem Governance & System Optimizations

- Serve as enterprise HR Technology SME, ensuring optimal configuration, integration, and continuous evolution of core HR technology platforms and adjacent solutions.
- Oversee ecosystem from a functional perspective, ensuring integration of user experience, business processes, data integrity, analytics capabilities, and cross-platform workflows.
- Support day-to-day operations, continuous improvements and cross-functional collaboration on business process design, data transmission oversight, testing coordination, strategic troubleshooting and collaborations with Digital on all aspects of HR technology.
- Establish data governance standards, analytics frameworks, and decision-support tools that enable HR and business leaders to make strategic, data-informed decisions.
- Maintain comprehensive documentation of enterprise processes and procedures, ensuring knowledge transfer and organizational capability building.
- Identify emerging risks and opportunities within the ecosystem, applying strategic judgment to develop proactive solutions that balance business continuity with innovation.
- Provide guidance on reporting architecture, dashboards, and analytics that deliver actionable business intelligence.

Team Leadership & Capability Development

- Build and lead team, fostering technical excellence, business acume

📌 Senior Director, HR Systems, Product Owner (Markham)
🏢 SE Health
📍 Markham