Lead quality improvement and client experience programs at WellFort Community Health Services, working in person across Brampton and partner locations. Use facilitation, data analysis, and evidence-informed methods.

This full time, permanent specialist position sits within Organizational Effectiveness and Professional Practice. You will provide consultation, coaching, project leadership, and subject matter expertise across healthcare programs. The work advances continuous improvement, client partnership, organizational learning, and service excellence. You will develop, implement, monitor, and evaluate improvement initiatives.

Key Responsibilities:

- Lead quality improvement projects from planning through sustainability
- Develop performance measures, dashboards, scorecards, and evaluation frameworks
- Coordinate WellFort’s annual Quality Improvement Plan




- Coach teams on PDSA, Lean, and process improvement
- Support accreditation monitoring, evidence collection, and self-assessment

Requirements:

- Minimum five years’ progressive healthcare quality improvement experience
- Bachelor’s degree in a relevant health or organizational discipline
- Advanced knowledge of improvement methodologies and performance measurement
- Strong facilitation, analytical, communication, and project management skills
- Current Class G licence and reliable transportation

Bring healthcare quality improvement, facilitation, performance measurement, and coaching expertise to WellFort’s organizational priorities in Brampton.

📌 Quality Improvement Specialist Brampton
🏢 Collage
📍 Brampton