Lead expert performance at Haleon through CRM optimization, advanced Excel, and analytics in a hybrid role supporting sales execution. The Expert Operations Manager strengthens operational capabilities across Haleon’s Expert organization. This role develops simplified solutions for virtual and field sales teams, using Salesforce, reporting, and dashboards. You will partner with sales, marketing, global support teams, and external vendors to improve execution and customer-centric approaches. Key Responsibilities:

Identify performance opportunities across digital, virtual, operations,



and analytics channels Integrate expert sales and marketing executional priorities Support Expert brand strategies through customer-centric approaches Optimize Haleon’s CRM system with global support teams Streamline monthly sample allocation forecasting and delivery Requirements:

Five or more years in pharmaceutical, CPG, or skilled healthcare sales Advanced Microsoft Excel, Salesforce, CRM, and reporting knowledge Strong business acumen and analytical capability Ability to analyze data, build reports, and reveal trends Strong verbal, written, analytical, and organizational skills Apply expert operations, Salesforce, and reporting expertise to simplify execution and strengthen Haleon’s customer-focused business solutions.

📌 Expert Operations Manager CRM Analytics (Mississauga)
🏢 Haleon
📍 Mississauga