Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted name in the industry, Westerra Equipment has been selling, renting, and servicing equipment across British Columbia, while also providing safety training to ensure effective machinery operation. We offer a wide range of equipment for industries like warehousing, milling, construction, drilling, and environmental processing. The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.
Interact with customers (internal/external), catering to their specific requirements and addressing queries.
Sell parts to meet the customer’s needs and repair the problem.
Follow up on customer orders and complete tasks as assigned by the manager and/or outlined in our SOPs.
Record all parts sales transactions in our operating system.
Skilled communication via phone, email and in person with customers per our CES Standards.
Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.
When working the parts counter, follows prescribed cash, credit, and cheque SOPs of the dealership.
Processes cores, warranties,



and new return merchandise as required at a point of sale.
Maintains the retail sale floor and displays to meet or exceed the dealership’s standards.
Assists in keeping the parts department, inventory warehouse and shipping & receiving clean and orderly.
Attends training as prescribed by management to maintain proficiency in his/her job description.
Use dealership equipment and resources safely and proficiently.
Excellent communication and interpersonal skills for interacting with customers and understanding their requirements.
Above average computer skills to include Microsoft Office, Outlook, Word, and Excel. Knowledge of warehouse and material inventory controls, procedures and practices.
Training, Education and Experience:

- Red Seal Parts Person Certificate is considered an asset.
- 2-4 years of experience related training and experience.
- Experience in an Automotive/Industrial parts department will be considered an asset.

Build trust – with customers and each other.
Be customer-focused – “wow” customers so they become raving fans.
Support community – care for our people, our community and our planet.
Working Conditions: The Parts Person is based out of the Nanaimo branch and works 40 hours on average per week Monday to Friday.
We will manage your data confidentially and will not use it for any other purpose.

📌 Parts person & Sales (Nanaimo)
🏢 Westerra Equipment
📍 Nanaimo