Overview The Division Manager is responsible for leading MacEwen’s Diesel Exhaust Fluid (DEF) and Lubricants business for Western Ontario as well as Commercial Fuels for the Greater Toronto Area (GTA). This role is accountable for the profit and loss of the division and its entire operation, including warehousing, trucking, customer service & order management, invoicing, and administration.

The Manager drives financial results through excellent customer service, efficient deliveries, maintaining accurate inventories, managing expenses, and engaging employees.

Develop excellent relationships with customers by providing them with timely and personalized service that exceeds expectation.

Be responsible for operational planning and business analysis.

Maintain the safe, efficient, and clean operation of the truck fleet, vehicles, and warehouse.

Monitor costs and customer profitability. Train, motivate, and provide support to all Division employees, assisting them in consistently delivering exceptional customer service.

Be responsible for the Health and Safety of all employees, on-site contractors, and customers. Ensure that the Division's employees, equipment, and practices are compliant with all relevant regulatory requirements, including Ministry of Labour, Ministry of Environment, MTO, etc.

Coordinate all product replenishment purchases and warehouse activities to ensure a working inventory of necessary products and supplies.

Work collaboratively with the Sales Representatives to provide responsive customer solutions.

Experience leading asset-based operations involving the transportation of goods in a customer service-oriented environment.

Experience in trucking operations such as liquid bulk would be an advantage.





Strong computer skills are required.

Entrepreneurial and business savvy with a long-term focus. Must be highly organized with the ability to effectively multi-task and complete projects with short deadlines.

Communicates clearly, and builds relationships with all levels of the organization, with drivers, customers, and colleagues across the company.

Ability and willingness to travel to customer sites and other MacEwen locations when required.

Willingness to work extended hours, including evenings and weekends when so required.

Enjoy a competitive salary range of $90,000 to $110,000, plus an additional annual bonus.

Comprehensive Benefits: Receive full benefits, including health, medical, dental, and life insurance, with an RRSP plan offering company matching from day one.

Perks: Benefit from a company vehicle, 3 weeks of vacation to start, employee gym membership reimbursement, fuel discounts, and more.

We’re committed to helping you grow in your career, with opportunities to learn, innovate, and make a real impact in the business.

You will be directed to the Predictive Index (PI) site.

Customers First - We exist, first and foremost to serve our customers. Long-Term Focused - We value long-term success over short-term gains.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for over 50 years.

First and foremost is our commitment to taking care of our customers.

Need this posting in a different format or require any accommodations during the hiring process? Just let our HR team know – we're happy to help!

We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Department Manager - Customer Service (Milton)
🏢 MacEwen Petroleum
📍 Milton