You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to current heights. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Group Retirement Services Operations is undertaking a large, complex enterprise transformation involving multiple interdependent business and technology workstreams. As Program Director, you will provide program integration and execution leadership, partnering with the Executive Sponsor, Steering Committee, workstream leads, and senior stakeholders to turn strategy into measurable business outcomes.
You will establish the governance, integrated planning and execution discipline needed to align teams, manage dependencies, facilitate timely decisions and maintain momentum.
This opportunity is well suited to an experienced transformation leader who can create clarity and accountability in a complex, matrixed environment while keeping teams focused on business value.
Lead integrated execution of a large-scale transformation program spanning multiple projects, workstreams, teams and delivery partners.
Develop and manage the integrated program plan across scope, milestones, dependencies, resources, financials, risks, decisions and business readiness.
Lead program governance and Steering Committee activities,



providing senior leaders with clear visibility into progress, key decisions, risks, dependencies and trade-offs.
Partner with business, technology, operations, finance, risk, change management and workstream leaders to align priorities, accountabilities, sequencing and delivery.
Proactively manage cross-program risks, issues, dependencies and resource constraints, driving resolution and escalating matters requiring senior leadership decisions.
Integrate technology delivery, business readiness, change management, operating-model impacts, implementation, adoption and benefit realization to support successful program outcomes.
Group retirement business experience or knowledge.

Significant experience leading large, complex transformation programs involving multiple workstreams, delivery teams, dependencies and senior stakeholders.
Demonstrated program and project management expertise across integrated planning, financial and resource management, risk and issue management, dependency management, change control and executive reporting.
Ability to lead governance and facilitate senior-level decision-making by translating complex information into clear recommendations, trade-offs and actions.
Ability to communicate complex and sensitive information clearly to executive, business and technology stakeholders,



combined with effective facilitation, negotiation and stakeholder-management skills.
Experience delivering programs from planning and mobilization through implementation and benefit realization using Agile, waterfall, iterative or hybrid approaches.
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada
Assets
Project or program management certification such as PMP, PgMP, PRINCE2, or equivalent.
Agile or scaled Agile experience and related certification.
Experience within Sun Life’s Digital Enterprise.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to View email address on jobs.swagapp.com are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Project Management - Process Posting End Date:

📌 Program Manager, Security (Waterloo)
🏢 Sun Life
📍 Waterloo