Deliver exceptional customer service overnight at Planet Fitness in Kitchener, using front desk coordination and basic computer skills. Support members, guests, and prospective members professionally.

As a Member Services Representative, you will create positive experiences for Planet Fitness members, prospective members, and guests. The work includes answering phones, checking members into the system, conducting tours, and supporting account updates. You will also help maintain club cleanliness while addressing questions and concerns promptly.

Key Responsibilities:

- Greet members, prospective members, and guests professionally
- Answer phones and assist callers with questions
- Check members into the system
- Conduct tours and sign up new members
- Complete cleaning checks and assigned club tasks

Requirements:

- Must be at least 18 years old
- High School diploma or GED equivalent
- Basic computer proficiency
- Punctuality and reliability
- Ability to lift up to 75 pounds occasionally

Bring robust listening, problem-solving, and customer service skills to the Planet Fitness front desk in Kitchener.

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📌 Overnight Planet Fitness Member Services Representative (Kitchener)
🏢 Taymax
📍 Kitchener