Support Bauer key accounts through order management and customer relationships while coordinating inquiries across specialty teams and distribution partners.

The Customer Service Representative serves as the primary contact for key account customers and specialty teams. You will process and track orders, resolve claims and returns, and support Bauer’s brands. The work requires communication, problem-solving,



and ERP or order management experience.

Key Responsibilities:

• Manage inquiries from key account customers and specialty teams
• Process and track customer orders through completion
• Coordinate with distribution and internal business teams
• Resolve customer claims and returns professionally
• Support an exceptional customer experience across Bauer’s brands

Requirements:

• High school diploma or equivalent
• One to three years customer service or order management experience
• Solid written and verbal communication skills
• Microsoft 365 proficiency, including Outlook, Teams, and Excel
• ERP, EDI, order management, or B2B portal experience

Apply customer relationship, order management, and problem-solving skills while supporting Bauer customers, specialty teams, and brands.