NewWall is a design-driven wallcovering company serving the professional design and commercial interiors market, including designers, developers, and hospitality clients.Our portfolio spans commercial and large-scale projects - such as hotels, multi‐unit developments, and branded environments - while also supporting a strong and growing base of residential and independent trade clients.As we continue to scale, our Toronto showroom plays a critical role in client acquisition, relationship building, and revenue growth across both retail and trade segments.Role PurposeThe Showroom & Trade Sales Associate is responsible for owning and converting all inbound showroom and digital inquiries, with a focus on small‐to‐mid size residential projects and independent trade clients.This role ensures that every opportunity - regardless of size - is handled with professionalism, speed, and consistency, while building long‐term relationships within the local design and trade community.You will play a key role in capturing revenue, managing client relationships, and maintaining a high standard of experience across all touchpoints, allowing senior leadership to focus on larger commercial initiatives.Core Responsibilities1. Showroom Sales & AppointmentsLead all walk‐in and scheduled showroom appointments for retail clients and small residential or trade projectsConfidently guide product selection and close salesDeliver quotes and proposals in a timely, professional mannerThis is a frontline revenue role2. Digital Inquiry & Pipeline OwnershipManage all inbound inquiries (email, website, social) across OntarioRespond quickly and convert inquiries into active opportunitiesOwn the lifecycle of smaller residential and independent trade projectsMaintain consistent follow‐up and drive deals to closeYou are responsible for the "digital showroom"Retail (Direct‐to‐Consumer)Convert homeowners and DIY clients into salesBuild loyalty, repeat business,



and positive client experiencesEncourage reviews and referralsTrade (Small Firms & Independents)Build relationships with designers, contractors, and related tradesSupport onboarding into trade accounts (in coordination with Client Services)Nurture repeat business and increase share of wallet4. Community & Relationship BuildingEstablish rapport with local designers and trade professionalsSupport the growth of NewWall's presence both in‐person and digitallyContribute to community‐building initiatives (events, follow‐ups, outreach)5. Collaboration & Internal CoordinationWork closely with:Client Services (trade accounts, pricing, operations)You own the client relationship, while leveraging internal support for executionWhat Success Looks LikeNo backlog of unanswered inquiriesFast, consistent response times across all channelsHigh conversion rates on:Walk‐insEmail and digital inquiriesSmall project leadsGrowth in:Retail revenueSmall trade accountsRepeat customersStrong, professional client communicationPositive reviews and referral activityIdeal Candidate ProfileWe are looking for someone who is:A strong communicator: polished, articulate, and responsive across email and in‐person interactionsSales‐oriented: confident guiding conversations and closing, without being overly aggressiveHighly organized: manages multiple inquiries, quotes, and follow‐ups with easeProactive and accountable: does not let opportunities sit; follows through consistentlyRelationship‐driven: enjoys building rapport and nurturing long‐term client connectionsDesign‐aware: appreciates aesthetics and thrives in a design‐forward environmentCompensationBase Salary: $50,000 – $65,000 CAD (based on experience)Performance‐Based Bonus: Incentives tied to:Sales volume (retail + small trade)Conversion ratesPipeline responsiveness and follow‐throughWhy Join NewwallWork within a design‐focused, growing business with exposure to both residential and commercial projectsBuild meaningful relationships within the design and trade communityTake ownership of a key revenue channel with real impact on the businessBe part of a team-oriented team with clear roles and strong support system

📌 Showroom & Trade Sales Associate (Toronto)
🏢 NewWall
📍 Toronto