Welcome visitors at ROYALMOUNT while managing equipment rentals, concierge requests, and tailored recommendations with strong communication skills. This seasonal role supports customer experiences.

At Carbonleo, the Customer Experience Representative helps visitors discover ROYALMOUNT through warm, professional service. The position supports the ice rink, gift-wrapping station, and concierge desk while maintaining clean, safe, organized service areas. It also involves directing customers across the shopping, dining, and entertainment destination.

Key Responsibilities:

- Manage ice rink equipment rentals and customer requests
- Greet visitors and explain activities clearly
- Guide customers through ROYALMOUNT’s art trail and immersive zones




- Provide directions using the directory and digital app
- Maintain clean, safe, organized service areas

Requirements:

- Customer service or hospitality experience, preferably in related sectors
- Robust spoken and written interpersonal communication skills
- Full proficiency in French and English
- Positive, proactive approach to solving customer issues
- Flexibility for evenings, weekends, and holidays

Apply customer service, communication, and problem-solving skills while supporting memorable visitor experiences throughout ROYALMOUNT.

#J-18808-Ljbffr

📌 Royalmount Customer Experience Representative (Montreal)
🏢 CARBONLEO
📍 Montreal