Become the key contact for customers at Direct Plus Food Group in Calgary. This full time role involves managing orders, ensuring customer satisfaction, and collaborating with teams for seamless service.Direct Plus Food Group seeks a Customer Service Representative to provide outstanding service. You will manage order processing, address customer inquiries, and ensure accurate delivery schedules. Your role requires working closely with sales, procurement, and shipping teams to guarantee timely order fulfillment.Key Responsibilities:Serve as the primary communication point for customersRespond promptly to inquiries and concernsAccurately enter and monitor order detailsProcess credit notes and invoices efficientlyCollaborate to resolve order discrepanciesRequirements:High School Diploma required1-2 years of customer service experience preferredBackground in food and beverage industry is an assetProficient in MS Office and Sage X3Strong communication skills in EnglishYou'll be integral to offering exceptional service and maintaining operational efficiency at Direct Plus Food Group.

📌 Customer Service Role In Calgary
🏢 Direct Plus Food Group
📍 Calgary