Casino Dealer Customer Service (Kelowna)

Casino Dealer Customer Service (Kelowna)

25 Oct
|
Gateway Casinos & Entertainment
|
Kelowna

25 Oct

Gateway Casinos & Entertainment

Kelowna

Serve guests at Playtime Casino by dealing games, calculating payouts, and delivering extraordinary customer service. Flexible schedule include evenings and weekends.

As a Dealer with Gateway, you conduct game play, guide table activity, and connect with guests. You will secure cards, chips, and cash while maintaining game pace and security. The role supports career development through training and may lead toward supervisor or manager responsibilities.

Key Responsibilities:

- Compute wins, losses, and bet settlements accurately
- Secure cards, chips, and cash during games
- Authorise and verify all table transactions
- Maintain proper game pace and security
- Contact Dealer Supervisors about disputes or irregularities

Requirements:

- Minimum one year of customer service experience
- Hold Serving It Right, ProServe, or Smart Serve certification
- Use sharp math skills and memorize numerical combinations
- Demonstrate manual dexterity handling cards and chip stacks
- Stand or sit for extended periods as applicable

Bring guest service, mathematical accuracy, and focused table management to the Dealer position at Playtime Casino.

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📌 Casino Dealer Customer Service (Kelowna)
🏢 Gateway Casinos & Entertainment
📍 Kelowna

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