Deliver friendly customer service at Michaels in Truro, Nova Scotia, helping shoppers find products and providing fast, accurate checkout support.

This Service Team Member role combines customer assistance, cash handling, merchandise recovery, and store operations. You will support Rewards and Private Label Credit Card enrollments, explain Voice of Customer surveys, and assist with Buy Online Pickup in Store and Ship From Store processes. Retail or customer service experience is preferred.

Key Responsibilities:

- Help customers locate products and provide shopping solutions
- Process quick, friendly checkouts and handle cash to standards
- Explain Rewards and credit card benefits and complete enrollments
- Unload trucks, stock merchandise, and maintain store recovery
- Support omnichannel fulfillment, shrink, safety, and compliance programs

Requirements:

- Retail or customer service experience preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch
- Must be at least sixteen years old

Bring customer service, checkout, merchandise recovery, and omnichannel support skills to Michaels shoppers in Truro.

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📌 Michaels Customer Service Team Member (Truro)
🏢 Michaels
📍 Truro