25 Oct
|
SFU group
|
Surrey
SFU is seeking a Service Desk qualified to provide frontline IT support to students, faculty and staff. You will handle inquiries via phone, online and in person, troubleshoot software, hardware, accounts, printing, network and AV systems, and help manage equipment bookings.
You will triage incidents, escalate where needed, and mentor junior technicians, with opportunities to assist on large campus events and system upgrades under the Manager's direction.
#J-18808-Ljbffr
📌 Hybrid IT Service Desk Agent | Frontline Support (Surrey)
🏢 SFU group
📍 Surrey