Lead condominium service operations across Durham Region with strong client relationships and organized field-based leadership. Frequent property travel supports inspections and service quality.

FirstService Residential seeks a proactive, people-focused Service Manager for an assigned condominium portfolio. You will oversee Front Desk, Housekeeping and Superintendent services while maintaining contract requirements, Standard Operating Procedures and Standing Orders. The position requires operational judgment, clear communication, staffing coordination and dependable follow-through.

Key Responsibilities:

- Oversee service delivery across assigned condominium properties
- Conduct property visits, inspections and quality assurance reviews
- Identify operational risks and prioritize competing site needs
- Maintain staffing, documentation,



supplies and equipment readiness
- Communicate performance, concerns and improvement plans to clients

Requirements:

- Three or more years of relevant leadership experience
- Employee supervision in hospitality, facilities or service environments
- Experience coordinating staffing, service quality and client relationships
- Solid interpersonal, communication and problem-solving skills
- Comfort with Microsoft Outlook, Word and Excel

Bring condominium operations leadership, service quality oversight and client communication skills to FirstService Residential’s Durham Region portfolio.

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📌 Service Manager Condominium Operations (Mississauga)
🏢 FirstService Residential
📍 Mississauga