Lead Warming Centre operations in Toronto using inclusive supervision, crisis-informed care, and solid communication with staff and clients. This seasonal role supports CONC services.

Christie Ossington Neighbourhood Centre seeks a Warming Centre Program Supervisor reporting to the Shelter Manager. You will oversee operations, shift supervisors, staffing, and client-directed services for vulnerable adults experiencing homelessness, mental health challenges, and complex needs. The centre operates during designated cold-weather conditions or City direction.

Key Responsibilities:

- Lead staff delivering inclusive, accessible, respectful client-directed services
- Supervise on-call staffing notices and replacements
- Coordinate Breaking Barriers programming and workshops onsite
- Lead City of Toronto quality assurance checks




- Supervise peer staff meetings, training, and activities

Requirements:

- Bachelor’s or Master’s degree in Social Work, Psychology, or related field
- Two years working with vulnerable adult populations
- One year of supervisory or demonstrated leadership experience
- Strong communication, interpersonal, organizational, and advocacy skills
- Standard First Aid, CPR, crisis intervention, and trauma-informed care

Support Warming Centre leadership through thoughtful supervision, responsive staffing, quality assurance, and client-directed services at CONC.

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📌 Warming Centre Program Supervisor (Toronto)
🏢 Christie Ossington Neighbourhood Centre
📍 Toronto