Wage: Sales duties $19.00/hr, Instructing duties starting at $21.00/hr for Level 1 qualifications, $25.00/hr for Level 2 qualifications, $27.50/hr for Level 3 qualifications, $30.00/hr for Level 4 qualifications.Position OverviewThe sales representative and instructing role is a performance and business level dependent blend of sales and instructing dutiesSales DutiesBook lessons and assist guests with resort related inquiriesProvide superior guest experience and service.Ensure all ski and snowboard lesson bookings are efficient and accurate. This will include interaction face-to-face, over the phone and via email.Instructing DutiesTo provide guests with a high quality of ski and/or snowboard instruction. Guests will be of all ages and ability levels and lesson types will vary.Help to ensure that every guest has a safe, fun & informative experience.Carry out duties and other tasks set out by the Winter Sports School as and when required.Key Areas Of KnowledgeAbide by policy and procedures as outlined in the Nakiska Resort Staff HandbookAbide by policy and procedures as outlined in the Winter Sports School Orientation TrainingAssisting guests with resort related inquiriesHave knowledge of Winter Sports School product, ticketing operations and other resort facilities.Have/develop knowledge of skiing and snowboarding to strengthen ability to assess lesson levels to ensure accuracy of lesson bookings.A good knowledge of Canadian ski &/or snowboard instruction practices, or have an internationally recognized certification that is equivalentAdhere to Nakiska Resort health and safety polices and incident /hazard reporting systemStrong group management understanding and implementation abilitiesKey ResponsibilitiesBe willing to accept all assignments that fit within your level of qualification and position in the Winter Sports School.Consistently present and maintain a neat,



clean and tidy appearance and a professional image as outlined in your department manual.Provide a superior level of guest service and mountain safety to all visitors and staff.Delivery of excellent ski &/or snowboard instruction, in accordance with standards established by the Ski & Snowboard School.Provide guidance and feedback in a manner that is supportive, encouraging and helps students/ instructors achieve their goals.Ensure all communication with guests and staff is skilled, timely and supports the best interests of Nakiska Resort.Assist other mountain departments/management with operational or services tasks assigned by your Supervisor/Manager.Ensure all correspondence and information given is accurate and correct.Previous experience, preferred but, not essential with money handling, knowledge of skiing and/or snowboarding, and guest service-related roles.Delivery of excellent ski &/or snowboard instruction, in accordance with standards established by the Ski & Snowboard School.Key SkillsHave a strong work ethic with individual and team orientated workActive listening and effective communication skillsHave a positive attitude, be punctual, reliable and responsible.Previous experience, preferred but, not essential with money handling, knowledge of skiing and/or snowboarding, and guest service-related roles.Computer literacy is essential, programs include office, in-house booking systems and multiple POS systems.The ability to work without supervision in a methodical and responsible manner.Ability to work under pressure in a fast-paced environment.Strong organizational skills.Minimum level 1 internationally recognized qualification(s) in ski &/or snowboard instruction.The ability to interpret and apply ski &/or snowboard instructing concepts and terminology into simple guest friendly terms.Application RequirementsOwn work VISA or legal status to work in CanadaCover Letter and Resume/ CVProof of certification and active membershipCriminal Record Check with clearance to work with children, dated within the last 12 monthsThe closing date for the first round of applicants is Oct. 16th, 2026The closing date for the second round of applicants is Nov. 8th, 2026

📌 Nakiska Winter Sports School Sales Representative 2026-27 (Ottawa)
🏢 Resorts of the Canadian Rockies
📍 Ottawa