Provide accurate customer assistance at FedEx through direct customer interface, administrative support, and sales-focused communication. This part-time position runs Monday to Friday, 0700 to 1330.

The Customer Service Representative supports efficient operations while helping customers with information and assistance. The work includes administrative duties, continued sales promotion, and identifying potential incremental revenue. FedEx Express and Ground products and services knowledge is preferred, alongside Canadian Customs regulations knowledge.

Key Responsibilities:

- Provide accurate information and assistance through direct customer interface
- Perform administrative duties supporting efficient operations
- Promote continued sales and potential incremental revenue

Requirements:

- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Ability to operate in a PC Windows workplace
- Good analytical, problem-solving, and negotiation skills
- Ability to lift 70 pounds and maneuver packages

Apply customer service, administrative, communication, and sales skills while supporting FedEx operations in a monitored environment.

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📌 FedEx Customer Service Representative (Brantford)
🏢 FedEx Canada
📍 Brantford