Welcome growing families as a Seasonal Retail Customer Service Associate at Carter’s, using product knowledge and customer engagement skills.

As the first face of the brand, you will support parents and grandparents throughout significant parenting moments. Help customers discover baby essentials, prepare for school, and navigate Carter’s products across a busy retail environment. This seasonal role emphasizes warm service, solutions-oriented support, and clear communication.

Key Responsibilities:

- Welcome customers and explain product styles, features, and benefits
- Resolve customer issues while balancing multiple shoppers
- Support omnichannel needs for positive shopping experiences
- Process and expedite point-of-sale transactions




- Replenish merchandise and complete shipments as needed

Requirements:

- Demonstrated customer service and engagement skills
- Positive, solutions-oriented mindset
- Effective professional verbal and written communication
- Ability to manage multiple tasks simultaneously
- Availability for scheduled days, nights, weekends, and holidays

Bring customer service, communication, and retail multitasking skills to Carter’s while supporting families and seasonal shopping needs.

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📌 Seasonal Retail Customer Service Associate (Toronto)
🏢 Carters
📍 Toronto