Hardware Sales Associates at The Home Depot guide customers toward project solutions using product knowledge and attentive service. Adaptable scheduling includes evenings and weekends.

This Sales Associate role focuses on customer service, department expertise, and solving project needs. You will assess customer needs, explain product features, recommend related items, and provide basic service in adjacent departments. The position reports to a Department Supervisor.

Key Responsibilities:

- Follow Home Depot’s GET Model: greet, engage, and thank customers
- Ask open ended project questions and assess customer expertise
- Recommend products, related items, and available services
- Educate customers about complete project solutions
- Maintain signed, displayed, and clean department merchandise

Requirements:

- High School Diploma or equivalent
- One to two years of retail or trade experience an asset
- Effective communication and customer focus
- Interpersonal skills for customer assistance
- Ability to bend, lift, push, pull, and move items

Apply hardware sales expertise, customer focus, and product learning to help Home Depot customers complete their projects.

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📌 Hardware Sales Associate (Toronto)
🏢 The Home Depot
📍 Toronto