Support SCIEX customer operations in Concord as a Service Administrator, using reporting and problem-solving skills in an on-site role.

This Service Administrator supports day-to-day administration within SCIEX’s Customer Service organization. The position connects Field Service, Sales, cross-functional teams, and front-line groups while supporting service, performance, orders, and revenue targets. You will manage customer requests and service information.

Key Responsibilities:

- Execute daily, weekly, and monthly service reports
- Process customer requests through phone, fax, and email
- Maintain Install Base and warranty record integrity
- Coordinate instrument replacement and serialized component returns
- Support revenue recognition through acceptance documentation

Requirements:

- High school diploma or equivalent
- At least two years of relevant administration experience
- Service Administration or Customer Service experience
- Analytical skills for practical problem-solving
- Experience with MS Office, Salesforce.com, or Oracle 12

Bring service administration, reporting, customer requests, and coordination skills to SCIEX’s in office Concord team.

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📌 Service Administrator Customer Operations (Vaughan)
🏢 SCIEX
📍 Vaughan