Deliver Beyond Oil pilots and customer onboarding with West Coast Reduction Ltd. across the Lower Mainland and broader British Columbia market.
This execution-focused Customer Success Specialist supports restaurant and commercial kitchen customers. You will conduct site assessments, provide hands-on training, coordinate deliveries, and support ongoing adoption. The role also assists selected Redux onboarding and customer-success activities involving used cooking oil recycling and organics recovery.
Key Responsibilities:
- Plan and complete Beyond Oil trials and onboarding visits
- Conduct site assessments and coordinate implementation resources
- Train kitchen leaders and back-of-house teams
- Track pilot results, risks, and implementation next steps
- Maintain accurate customer records, visit notes, and CRM data
Requirements:
- Two to five years of sales experience
- Commercial kitchen and fryer workflow understanding
- Robust organization, communication, and customer follow-up skills
- Valid Class 5 driver's license and personal vehicle
- Availability for territory travel and occasional evenings or weekends
Apply customer training, field support, and implementation skills to help restaurant customers adopt Beyond Oil and Redux programs.
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📌 Customer Success Specialist Beyond Oil (Vancouver)
🏢 West Coast Reduction
📍 Vancouver
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