Customer service leadership anchors this Front Store Supervisor position, managing cashiers, merchandising, and daily store standards at Shoppers Drug Mart.

This supervisor manages customer service functions involving cash, cashiers, and merchandising. The work includes training staff, providing guidance, resolving customer issues, and maintaining store presentation. Planning, judgment, organization, and problem solving support effective decisions and customer satisfaction.

Key Responsibilities:

- Ensure cashiers and merchandisers follow store policies
- Train staff in cashier and merchandising functions
- Resolve refunds, exchanges, and other customer issues
- Maintain clean, organized shelves with proper rotation
- Perform cashier duties when necessary

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Essential problem-solving skills for customer satisfaction
- Computer literacy and organized work habits
- Productive time management and product knowledge

Use customer service, staff guidance, merchandising, and problem-solving skills to supervise front store operations effectively.

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📌 Front Store Supervisor Customer Service (Whitecourt)
🏢 Loblaw
📍 Whitecourt