What We NeedCorpay is currently looking to hire an Account Executive within our Stored Value Solutions (SVS) division. This position falls under our Client Services line of business and is located in Vancouver, Canada. In this role, you will deliver the highest level of customer service to a portfolio of clients. You will report directly to VP Operations and regularly collaborate with Account Manager/s and other teams/departments.How We WorkAs an Account Executive, Corpay will set you up for success by providing:Assigned workspace in the Vancouver officeCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesProviding Management Information in a clear and concise format to enable weekly/monthly reports/meetings to be completed. High level of attention to detail. Deadlines to be met for every request.Undertaking first line support to customers. Provide excellent customer service whilst proactively resolving all queries. Monitor and complete to successful resolution whilst keeping the Account Manager/s appraised.Progressing customer enquiries in relation to invoice queries and card production to resolution in a timely manner.Documenting all client engagement, issues and actions. Review and analyse data to identify trends and proactively seek long term solutions.Working with the Account Manager to ensure all Service Levels Agreements are met to ensure the highest level of customer service.Ensuring a collaborative relationship with all internal and external stakeholders.Maintaining up-to-date knowledge of SVS' current product offerings, processes and strong awareness of industry developments/trends.Delivering reports training to clients when appropriate.Ensuring you actively participate in monthly team meetings.Travelling may be required occasionally. Occasionally,



position may be required to work outside of normal business hours.Performing additional duties and special projects as delegated.Qualifications & SkillsMinimum 3+ years customer facing experience with proven track record of outstanding customer service, successful relationship building and developmentDemonstrate excellent interpersonal skills, with an ability to build strong relationships, in person, by phone and e-mailPassionate about delivering high client satisfaction with an ability to adapt to different client culturesAble to deliver difficult information to clients in a positive, constructive wayAbility to work alone with minimal assistanceBusiness and personal integrity that will reflect favorably on the company both internally and externallyStrong communication, time management and organisational competencies are necessary to maintain customer satisfaction.An ability to multitask will prove vitalDriven to 'go to the extra mile' to deliver the best possible customer serviceMicrosoft Office especially advanced Excel proficiency is mandatoryBenefits & PerksComprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day oneOptional company match RRSP programVirtual fitness classes offered company-wideTime-off including major holidays, vacation, sick, personal, & volunteer timeDiscounted gym membership ratePhilanthropic support with both local and national organizationsFun culture with company-wide contests and prizesPay TransparencyThe expected salary range for this position is CAD $55,000 – $60,000, based on the candidate's work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will bedeterminedbased on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additionalcompensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other advantages (where applicable), may also be provided.#LI-WK1#LI-Onsite

📌 Account Executive (Vancouver)
🏢 Corpay
📍 Vancouver