Store Assistant Manager (Hantsport)

Store Assistant Manager (Hantsport)

25 Oct
|
Glooscap First Nation & Glooscap Ventures
|
Hantsport

25 Oct

Glooscap First Nation & Glooscap Ventures

Hantsport

10 Sweetgrass Rd, Hantsport, NS B0P 1P0, Canada

Job Type

Full Time

Workspace

About the Role

Requirements

Organization

The Landing (Sweetgrass Convenience)

Employment Type

Permanent, full-time, with a three-month probationary period.

Work Arrangement

40 hours per week, with scheduled shifts that may include weekdays, evenings, and weekends.

Compensation

$19.72 per hour

Eligible for group insurance and pension benefits following three months of continuous service.

Reports To

Store Manager

Key Responsibilities

Store Operations and Employee Support

Help oversee daily store operations, supervise employee performance, and ensure assigned tasks and established procedures are followed.

Complete duties outlined in the Store Attendant Checklist; report operational concerns and coordinate necessary repairs or maintenance.

Provide on-the-job training and guidance to employees, ensuring consistent customer service and adherence to store procedures.

Monitor employee attendance and address routine workplace concerns, referring significant matters to the Store Manager.

Assume responsibility for daily store operations in the Store Manager's absence, ensuring continuity of service and compliance with store procedures.

Customer Service and Sales

Welcome and assist customers, answer questions about products and store policies, and address or elevate complaints professionally.

Process fuel, tobacco, lottery, and merchandise sales using the point-of-sale system; handle cash, credit, debit, and voucher payments accurately, including pricing, change, and receipts.

Assist management with refunds and credits in accordance with store procedures.

Cash Handling and Reporting

Verify opening floats,



balance tills at shift end, document discrepancies, and maintain accurate daily shift reports and cash-control records.

Prepare cash deposits, replenish petty cash floats, and complete fuel entries and shift balancing as required.

Inventory and Merchandising

Prepare merchandise and supply orders as directed; receive deliveries, price and shelve goods, and maintain stocked, organized displays, including refrigerated items, tobacco, lottery, confectionery, automotive products, and newspapers.

Monitor product expiry and condition, removing or reporting expired or damaged goods in accordance with procedures.

Keep shelves and products tidy and dispose of cardboard in the designated recycling area.

Cleanliness, Safety, and Compliance

Keep checkout, food service, washroom, lottery, window, floor, and other public areas clean and presentable.

Complete required checklists, inspection reports, temperature logs, hazard assessments, and forecourt and store inspections.

Follow health and safety policies, maintain a secure environment, and promptly report hazards, equipment problems, or maintenance concerns.

General

Attend required training and meetings, collaborate with colleagues, and maintain confidentiality and professionalism when handling customer, employee, financial, and operational information.

Perform other related duties as assigned.





Qualifications and Experience

Education and/or experience in retail, convenience-store operations, customer service, or a related field; supervisory or team leadership experience is an asset.

Strong customer service, communication, interpersonal, organizational, and problem-solving skills; ability to guide employees and work independently.

Experience with point-of-sale systems, cash handling, till balancing, daily reporting, inventory management, merchandising, and stock rotation is an asset.

Accurate recordkeeping, attention to detail, sound judgment, reliability, punctuality, adaptability, and professionalism in a fast-paced environment.

Understanding of and respect for Mi'kmaq culture and values.

Criminal Record Check required.

Physical Demands and Working Conditions

Work in a busy convenience-store setting with frequent interaction with customers, employees, suppliers, and community members.

Extended standing and walking; lifting and carrying stock; bending, reaching, repetitive cleaning and stocking, working in refrigerated areas, and handling cash and point-of-sale equipment.

Flexibility for shift work, including possible evenings, weekends, and holidays based on operational requirements.

About the Company

Glooscap Ventures is seeking a Store Assistant Manager for Sweetgrass Convenience. Reporting to the Store Manager, this role supports store operations, employee supervision, customer service, inventory, cash controls, and a safe, welcoming retail environment. The Assistant Manager assumes essential store and back-office responsibilities when the Store Manager is absent.

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📌 Store Assistant Manager (Hantsport)
🏢 Glooscap First Nation & Glooscap Ventures
📍 Hantsport

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