Deliver welcoming member experiences at William Lutsky Family YMCA in Edmonton using customer service, registrations, and interpersonal communication skills. This full-time position works 40 hours weekly with benefits.

The Experience Coordinator supports members, guests, and participants throughout their Centre visits. You will process memberships, events, programs, and services while supporting front-line staff and administrative duties. The position also resolves inquiries and supports excellent YMCA experiences.

Key Responsibilities:

- Process membership sales, services, and program registrations
- Welcome prospective members and lead Centre tours
- Provide information about YMCA programs and services
- Support recruitment, training, supervision,



and performance management
- Follow emergency, health, safety, and child protection procedures

Requirements:

- High School Diploma or equivalent
- Intermediate Standard First Aid and CPR-C
- Customer service experience is an asset
- Excellent interpersonal and communication skills
- Adaptable availability for mornings, evenings, weekends, and holidays

Bring customer service, registration processing, and sound judgment to welcoming YMCA experiences for members and participants in Edmonton.

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📌 YMCA Experience Coordinator Edmonton
🏢 YMCA of Northern Alberta
📍 Edmonton