Support Ricoh Managed Services locations through mailroom operations, copy production, scanning, and customer service across an assigned geographic territory. Travel between client sites as scheduled.

This Field Support Representative supports daily operations, implementation activities, and coverage for absences across Ricoh Managed Services locations. Responsibilities include maintaining site guides, collecting report data, ordering supplies, and assisting with training. The position also supports mail, courier, copy, scanning, receptionist, and Ricoh Centre activities.

Key Responsibilities:

- Maintain accurate Site Procedure Guides, forms, and logs
- Collect data for monthly management reports
- Order paper, toner, and office supplies
- Process mail, shipments, filing, and courier deliveries




- Operate copy, scanning, finishing, and related equipment

Requirements:

- High School Diploma or equivalent work experience
- Minimum one year in mailroom, copy centre, or customer service
- Experience using photocopiers, scanners, printers, and bindery equipment
- Basic knowledge of Microsoft Office 365 applications
- Ability to lift up to 50 pounds as required

Bring customer service, equipment operation, organization, and communication skills to Ricoh’s Field Support Representative position across client locations.

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📌 Ricoh Field Support Representative (Toronto)
🏢 Ricoh Americas
📍 Toronto