Technical support and customer service define this Inside Sales Representative role, combining product guidance with order processing and branch support. Help customers find practical solutions.

At ICONIX Waterworks, you will support customers while working with the Outside Sales team to grow existing accounts and create current ones. The position combines consultative selling, technical services, quotations, bids, customer orders, and shipping and receiving. You will also contribute to administrative and marketing initiatives.

Key Responsibilities:

- Provide technical support and services to customers
- Educate customers about product and service benefits
- Process customer orders and enter order data
- Prepare quotations, bids,



and customer letters
- Assist with warehouse, shipping, and receiving duties

Requirements:

- High school diploma or equivalent
- Minimum one year of wholesale distribution experience
- Passion for sales and customer satisfaction
- Organizational, communication, and attention-to-detail skills
- Ability to lift up to 50 pounds occasionally

Apply technical support, consultative sales, and customer service skills while contributing across ICONIX Waterworks branch operations.

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📌 Inside Sales Technical Support Representative (Ottawa)
🏢 Iconix Waterworks
📍 Ottawa