Exigences physiques et cognitivesL’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est généralement de nature sédentaire.Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your current career starts here. (Military veterans are encouraged to apply.)A CURRENT CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns "Worlds Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and ongoing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you've always envisioned.What You Will Do In This RolePassionately assist automotive customers, respond to their questions and inquiries, and resolve any concerns regarding the client's products and/or services.Effectively troubleshoot technical issues of hardware, software, networking, or other client products,



make follow-up outbound calls to customers or other parties, and follow appropriate escalation paths as needed.Provide inbound customer support for customers to resolve technical issues, billing concerns and vehicle connectivity needsDeliver expert customer experiences...With a smileYour Qualifications18 years or older with secondary educationTalent, passion, and patience to deliver excellence in customer service1-3 years of customer service work experience (in a Contact Centre environment preferred)You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.Able to speak, write and understand English and French which will be confirmed by an assessmentBe able to pass a typing test with at least 30WPMWhat’s In It For YouThe base salary for this position is $23.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.Automotive Purchase DiscountsPaid training and opportunities for lucrative referral bonusesMedical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise,



and more to support the community and the worldCompany networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and WellnessLocker rooms, staff kitchen and vending, Food Court within 2 minute’s walk, lounge area with TV, and moreA range of other perks and benefitsPhysical And Cognitive RequirementsThe employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.Equal Opportunity StatementConcentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.Reasonable Accommodation StatementConcentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.Artificial Intelligence (AI)As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.Work AuthorizationOnly qualified applicants who are legally authorized to work in Canada will be considered.#J-18808-Ljbffr

📌 Automotive Customer Service Rep (Bilingual: French / English) On-Site - $23 An Hour (Winnipeg)
🏢 CK MOTORS
📍 Winnipeg