Enhance member satisfaction as a full-time Client Experience Advisor at Desjardins. Deliver personalized support and promote financial empowerment through cooperative values.In this in office role, you will assist members and clients by introducing them to essential financial products and services. You'll help open accounts, process transactions, and ensure that all interactions reflect Desjardins' dedication to customer experience. Additionally, advising on technological tools and addressing any issues that arise will be part of your responsibilities.Key Responsibilities:Support clients in using financial applications and toolsContribute to business development through excellent serviceAssist clients facing fraud or irregularitiesMonitor and process necessary financial transactionsStay informed on financial standards and productsRequirements:High school diploma in a relevant fieldMinimum three years of relevant experienceProficiency in French requiredKnowledge of Desjardins products and servicesTech-savvy and adaptable in dynamic situationsBring your customer focus and technical knowledge to enhance the client experience at Desjardins.

📌 Client Experience Advisor At Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City