87259# Calypso Production Application Support AnalystMontrealHybridCloud and InfrastructureApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll be able to do:**
- Ensure the stability of the Calypso application platform and ensure the availability of end-to-end settlement, messaging, position management, accounting feeding, reporting, auditing, control and automated processing functions;
- Proactively monitorthe production workplace to prevent performance issues and application downtime;
- Resolve complex end-to-end support incidents by leveraging technical expertise and providing tailored solutions;
- Manage recurring incidents, manage issues and escalate situations to the appropriate support or development teams when required;
- Collaborate with the negotiation, sales and customer service teams to provide technical support;
- Administer changes and incidents using ServiceNow and communicate effectively with various stakeholders;
- Coordinate interventions with infrastructure teams during server update and upgrade activities to verify application stability;
- Work with development teams to fix recurring issues and contribute to application improvements;




- Accompany less experienced team members and share technical expertise;
- Contribute to AI transformation by providing concrete initiatives and use cases, participating in governance, and enabling the automation of manual tasks;
- Enhance operationalexcellence through proactive monitoring, incident resolution, and recurrence prevention, while considering impacts on external customers;
- Improve the controlframework by contributing to vulnerability remediation, access rights control, and resiliency programs;
- Ensure reliability of reference data and adherence to asset management frameworks, including through ServiceNow and ITAM recertification activities;
- Maintain effective communication and collaboration with different technology stakeholders in an international context;
- Ensure the quality of day-to-day operational activities, promptly report risks and issues, and pay particular attention to user access management, negotiation limits, and critical production activities. **The profile you are looking for is as follows:**
- Hold a recognized bachelor's degree from an accredited university or institution of higher learning, or an equivalent international degree;
- Possess a minimum of six (6) to seven (7) years of hands-on experience supporting a trading floor, midstream or back-office platform in the financial services industry;
- Knowledge of the functional processes related to securities settlement, transaction lifecycle, and Calypso technology;
- Master monitoring tools such as Geneos, Dynatrace, Grafana, and Nagios;
- Have scripting skills with Python, Perl, Bash, Shell, PowerShell and PL/SQL;
- Familiarize yourself with Autosys and Dollar Universe scheduling tools;
- Experience with DevOps technologies Ansible, Jenkins, Bitbucket, Artifactory, and OpenSearch;
- Master Java development;
- Be familiar with CFT, SFTP, MQ, and JMS file

📌 Calypso Production Application Support Analyst (Montreal)
🏢 COFOMO
📍 Montreal