Guest Experience Team Member - Service Focus (Oakville)

Guest Experience Team Member - Service Focus (Oakville)

25 Oct
|
Tim Hortons
|
Oakville

25 Oct

Tim Hortons

Oakville

Enhance guest experiences as a Team Member dedicated to service excellence. Engage with customers through outstanding product delivery and warm hospitality.In this role, you will be pivotal in creating welcoming environments for guests. You will greet guests promptly, ensure order accuracy through attentive practices, and prepare products following established guidelines. Your responsibility includes professionally addressing any guest concerns while upholding cleanliness and safety regulations.Key Responsibilities:Promptly greet guests at the front counter and drive-thruOperate with S.E.T. principles for consistent serviceConfirm order accuracy by repeating back to guestsMaintain proper hygiene and cleanliness standardsRecord product temperatures and manage logsRequirements:Solid commitment to guest service and positivityAbility to handle multiple tasks simultaneouslyDetail-oriented in following preparation protocolsFamiliarity with health and safety standardsDependable and able to communicate effectivelyTake pride in delivering exceptional service while ensuring compliance with operational standards and safety practices.

📌 Guest Experience Team Member - Service Focus (Oakville)
🏢 Tim Hortons
📍 Oakville

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