Coordinate charter logistics for Voyago in Kitchener-Waterloo, using customer service and strong organization in a fully in-office schedule. Manage inquiries, bookings, and trip details accurately.

As a Full Time Charter Specialist, you will guide clients from initial inquiry through trip completion. You will prepare quotes, confirm bookings, coordinate schedules, routing, documentation, and communicate logistics clearly. The work also includes Microsoft Word and Excel, reporting, and collaboration with Operations, Business Development, and Marketing teams.

Key Responsibilities:

- Manage incoming charter requests and coordinate accurate scheduling
- Prepare quotes and submit compliant charter bids
- Maintain booking, contract, communication, and billing records
- Coordinate drivers,



vehicles, resources, and special requests
- Support day-of operations and resolve operational issues

Requirements:

- Outstanding, warm, and professional customer service
- Strong organization and clear skilled communication
- Intermediate to advanced Microsoft Word and Excel knowledge
- Clear criminal record check
- Monday to Friday availability, 8:00AM to 5:00PM

Bring organized charter coordination, customer communication, and Microsoft Office skills to Voyago’s Kitchener-Waterloo transportation team.

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📌 Full Time Charter Coordinator (Kitchener)
🏢 Voyago
📍 Kitchener