Welcome Nordik Spa Village guests through bilingual service, reservations, and thermotherapy guidance in a hybrid indoor-outdoor environment. Help create calm, attentive spa experiences every day.

As a Guest Experience Associate, you will greet, assist, and advise customers about Nordik’s services, facilities, and thermotherapy cycle. Working under the Customer Experience Manager, you will support guest records, payments, cleanliness, and restocking. The position requires excellent French and English communication.

Key Responsibilities:

- Greet and check in guests at Nordik Spa Village
- Answer inquiries about services, facilities, and spa experiences
- Take reservations and maintain accurate guest records
- Process various forms of payment
- Maintain facilities and restock towels, robes, and toiletries

Requirements:

- High school diploma or equivalent
- Excellent command of French and English
- Previous customer service experience is an asset
- Basic knowledge of the Windows suite
- Ability to lift and carry loads up to 10 kilograms regularly

Bring bilingual communication, guest assistance, and facility care to Nordik Spa Village’s welcoming wellness setting.

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📌 Guest Experience Associate Nordik Spa (Chelsea)
🏢 Groupe Nordik
📍 Chelsea