Patient check-in, pre-testing, and appointment coordination define this part-time prospect at FYidoctors Oshawa. Serve patients in person, by phone, and email.
As a Patient Services Specialist, you will support comprehensive eye care while creating positive patient experiences. The 20-to-29-hour weekly position includes technology, MS Office Suite, billing, eyewear services, and clinic operations. The clinic operates Monday through Saturday.
Key Responsibilities:
- Welcome patients and manage clinic check-in and check-out
- Engage with patients in person, by phone, and email
- Perform pre-testing supporting comprehensive eye care
- Coordinate appointments, prescriptions, billing, and payments
- Manage eyewear pick-ups, repairs, and adjustments
Requirements:
- Previous retail experience considered an asset
- Proficiency with technology, computers, and MS Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and manage changing priorities
- Collaborative, adaptable, and proactive approach
Support FYidoctors Oshawa patients through pre-testing, appointments, eyewear services, and exceptional communication in this part-time position.