Support construction customers with product knowledge and order coordination as a Customer Service Specialist at Convoy in Acheson, Alberta. Your communication skills keep transactions accurate and deliveries moving.

Convoy seeks a self-sufficient, motivated Customer Service Specialist for its Edmonton location at 9675 266 Street, Acheson. The role serves construction-material customers through orders, quotes, returns, product education, supplier purchasing, payments, and inventory participation. Experience with building supplies or construction is preferred.

Key Responsibilities:

• Process customer orders, quotes, and returns
• Coordinate customer deliveries and pickups with operations
• Explain products and applications to customers
• Generate, place,
  
  
  
  and confirm supplier purchase orders
• Receive payments, log sales, and follow procedures

Requirements:

• Customer product procurement experience, preferably construction-related
• Robust written and oral communication skills
• Quick, accurate problem-solving ability
• Excellent decision-making and initiative
• Organization, attention to detail, and respectful teamwork

Use construction product knowledge, customer communication, and careful order administration to support Convoy customers from Acheson.