25 Oct
|
Walmart
|
Canada
Lead Walmart Canada’s front-end operations in Fort Saskatchewan using customer service leadership, cash controls, and associate training. Support consistent shopping experiences across varied shifts.
As a Customer Service Manager, you oversee front-end coverage, transactions, and company programs. You address customer and associate concerns while maintaining operational standards, safety procedures, and effective customer flow. The position includes training associates on systems, scanning accuracy, productivity standards, discount programs, EAS processes, and safety requirements.
Key Responsibilities:
- Monitor front-end operations and coordinate associate breaks
- Resolve customer and associate concerns professionally
- Approve purchases, returns, and exchanges when required
- Prepare registers and complete cash accuracy audits
- Promote company programs, credit services, and protection plans
Requirements:
- Be at least 16 years old
- Follow safe work practices and emergency procedures
- Remain available for evenings, weekends, and holidays
- Stand, bend, and lift inventory or supplies
- Lift up to 20 pounds, occasionally up to 50
Apply customer service leadership, transaction oversight, and associate development skills as Walmart Canada’s Fort Saskatchewan manager.
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📌 Front End Customer Service Manager (Canada)
🏢 Walmart
📍 Canada