FedEx seeks a Customer Service Representative with strong communication and analytical skills for a part time, Monday-to-Friday schedule.

This interview position provides accurate information and assistance through direct customer interface. The representative performs administrative duties supporting efficient operations while promoting continued sales and potential incremental revenue. Knowledge of FedEx Express and Ground products, Canadian Customs regulations, and Windows environments is preferred. The schedule runs from 0700 to 1200, with Saturday availability during peak periods based on operational needs.

Key Responsibilities:

- Provide accurate customer information and direct assistance
- Perform administrative duties for efficient operations




- Promote continued sales and incremental revenue
- Complete required basic and recurrency training

Requirements:

- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem-solving, and negotiation skills
- Ability to operate in a Windows environment
- Ability to lift 70 pounds and maneuver 150-pound packages

Use customer service, administration, communication, and sales skills while supporting FedEx operations and customers.

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📌 FedEx Customer Service Representative (Saint John)
🏢 FedEx
📍 Saint John