A customs broker and international freight forwarder, Axxess is a family-owned company that has been serving importing and exporting businesses since 1998.Our team members make a difference through the personalized service they provide to our clients, their expertise, respect, care for others, and willingness to take on new challenges.We are committed to supporting our experts throughout their careers. We provide you with the tools you need to grow professionally, develop your skills, and share your experience with the team!Interested? We are looking for our next Customs Clerk to join our Canadian Customs team at our Québec office!Are you organized, detail-oriented, and comfortable working with data entry and computer systems? Do you enjoy collaborating with a team and providing quality service to internal and external clients? This position could be for you.Reporting to the Team Lead, you will perform a variety of clerical and data entry duties in support of the Canadian Customs Department and internal teams.You will enjoy many benefits, including:Working from home 2 days per weekGroup insurance benefitsRRSP with employer contributionsEmployee Assistance Program7 personal days in addition to annual vacationTraining paid for by AxxessYour main responsibilities will include:Open and update customs filesAccurately enter data into the various operational systemsFollow up on customs filesSupport team members with various clerical dutiesRespond to questions and requests from internal and external clientsCommunicate the information required by the various stakeholders involved in processing filesWork collaboratively with team members to ensure files are processed efficientlyPerform any other related duties requested by the Team LeadWhat we are looking for:High school diploma or equivalentBilingual in French and English, both spoken and writtenAbility to communicate effectively during routine tasks requiring a easy and direct exchange of informationGood knowledge of Windows, Microsoft Office, and Internet-based toolsIntermediate to advanced Excel skills, including pivot tables and data managementAbility to create and edit documents in Word and professional presentations in PowerPointGood communication and customer service skillsAbility to clearly provide and receive routine, factual work-related informationStrong collaboration skills and the ability to work effectively within a multidisciplinary teamAbility to work with colleagues who have different areas of expertise toward shared objectivesStrong organizational skills, accuracy, and attention to detail when entering data and following up on filesThe following would be considered assets:Understanding of customs documentationApproximately 1 year of relevant professional experience in a similar roleAbility to apply acquired knowledge to resolve straightforward issues and follow established procedures under supervisionThis position also offers opportunities for career development within our Canadian Customs team, including progression toward a Junior Customs Release Specialist or Junior Customs Specialist role.

📌 Customs Clerk (Quebec City)
🏢 Axxess International
📍 Quebec City