Deliver exceptional customer service at Planet Fitness in Whitby, Ontario, using strong communication and basic computer skills at the front desk. Support members, guests, and prospective members throughout each visit.

As a Member Services Representative, you will create a positive member experience through professional front desk service. Responsibilities include account updates, member check-ins, tours, phone support, and recent memberships. You will also assist with club cleanliness, payment calculations, and daily operational tasks.

Key Responsibilities:

- Greet members, prospective members, and guests professionally
- Answer phones and respond to questions courteously
- Check members into the system
- Tour prospective members and calculate membership payments
- Complete cleaning checks and assigned club tasks

Requirements:

- Must be at least 18 years old
- High School diploma or GED equivalent required
- Basic computer proficiency
- Customer service background preferred
- Punctual, reliable, empathetic, and professional

Bring customer service, communication, and problem-solving skills to the Planet Fitness front desk in Whitby, Ontario.

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📌 Planet Fitness Member Services Representative (Whitby)
🏢 Taymax Group
📍 Whitby