Customer service leadership anchors this Front Store Supervisor position, overseeing cash, cashier teams, merchandising, and customer experience in a Shoppers Drug Mart store.

As Front Store Supervisor, you manage customer service functions while supporting cashier and merchandising staff. You train employees, provide guidance, enforce policies, and address customer inquiries or issues. The work also includes cash office inventory, cashier tracking, PC Optimum procedures, product displays, and store standards.

Key Responsibilities:

- Train cashiers and merchandisers in their job functions
- Provide ongoing guidance and instruction to staff
- Resolve refunds, exchanges, and other customer issues
- Maintain organized shelves and directed product displays
- Execute loss prevention and cashier tracking procedures

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Productive time management and product knowledge

Apply your customer service, staff training, merchandising, and loss prevention skills as a Front Store Supervisor.

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📌 Front Store Customer Service Supervisor (Dartmouth)
🏢 Shoppers Drug Mart
📍 Dartmouth