About the Role

Reporting to the Manager, Education Program Delivery, with daily supervision by the Assistant Managers, Gallery Hosts work in the Museum’s galleries where they greet visitors, ensure the security of visitors and the exhibits, answer exhibition content questions, deliver interpretive gallery animations or talks to casual groups of visitors as well as prescribed in-gallery programming, and provide general information concerning services, programs and exhibitions.

The incumbents will be strong and thoughtful communicators, critical thinkers and innovators, and will bring a collaborative approach to their role.

What you'll do

- Contributes to a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountablebehaviours.
- Providesvisitors with general information concerning services, programs and exhibits,resourcesand wayfinding.
- Provides basic interpretation of Museum exhibits and seeks advice or guidance from Interpreters when needed and appropriate.
- Delivers in-gallery interpretive programs and assistswith organizing program supplies, encourages visitors to participate in programs, and demonstrates activities.
- Maintains a high level of knowledge and familiarity with the Museum’s content.
- Facilitatesdiscussionsand dialogue and employs appropriate techniques to manage sensitive situations.
- Assists with evacuation proceduresin the event of an emergency.
- Maintains a safe environment and actsas a first point of contact to theappropriate staffmember.
- Assistsvisitors with the use of mobile applicationsand in-gallery technology.
- Accommodates the needs of visitors in gallery as required.
- Performs other duties as assigned.

What we're looking for





- High school diploma or equivalent plus a minimum of 1 year of experience working in customer service or a combination of education and related experience.
- Commitment to human rights principles, including respect, equity, inclusionand dignity for all.
- Excellent communication skillsincludingthe ability to manage challenging dialogue and subject matter.
- Ability to work both independentlyand collaboratively in a team-oriented workplace.
- Available to work shifts (weekdays, weekends,eveningsandgeneral holidays).

Desired Qualifications

- Knowledge of general security practices.
- Experience with public speaking,teachingor heritage interpretation.
- Relevant and similar experience in a related organization (e.g., museumor other not-for-profit organization or tourism industry).
- Ability to use Microsoft Office (Word, Outlook, Teams) and search engine apps (iPad).
- The ability to communicate inadditionallanguages, spoken or visual (e.g., ASL or LSQ).

Official Language Proficiency

- English Essential, French Preferred: This position may have to handle requests and understand requests in French from members of the public.

While a strong preference will be given to candidates who speak French, we welcome applications from all interested candidates.

Other

- Availability toworkweekdays, weekends,eveningsand holidays.
- Required to wear a Canadian Museum for Human Rights issued uniform.
- A considerable amount of standing and walking isrequired.
- Work is in an open public environment.
- Work is in a high sensory environment (video screens,sounds/music).

Conditions of Employment

- Security Screening Level – Reliability Status
- Child Abuse Registry Check

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📌 Gallery Host (Winnipeg)
🏢 Canadian Museum for Human Rights
📍 Winnipeg